Framework Laptop 13 Pro Shipments Delayed by Up to a Month Due to Component Issues
Framework has delayed shipments of its new Laptop 13 Pro by up to one month, primarily due to issues with its custom haptic trackpad and display. An electrical grounding problem necessitated a redesign of the trackpad's circuit board, while a bug requires new firmware for the display. Orders with these components are affected, with first batch shipments now expected in July instead of June.
Key points
- Framework announced a delay for its Laptop 13 Pro, pushing first batch shipments from June to July and potentially early August.
- The delay stems from an electrical grounding issue with the new haptic trackpad, requiring a redesigned circuit board.
- A bug found in the custom display during production necessitates new firmware from supplier CSOT.
- Orders including the haptic trackpad or custom display are affected; other configurations ship on time.
- Framework is working with suppliers Lite-On, Boréas, and CSOT to resolve the component issues.
Framework has informed customers that shipments of its new Laptop 13 Pro will be delayed. The company cited significant issues with two key components: the haptic trackpad and the custom display, pushing estimated delivery times back by up to a month for affected orders.
The primary reason for the delay is an electrical grounding problem discovered in the circuit board design of the new haptic trackpad. This issue caused the trackpad to reset itself after repeated clicks. Framework, in collaboration with suppliers Lite-On and Boréas, determined that a new board design is necessary to rectify the problem. To ensure all units feature the corrected design, Framework is holding all Laptop 13 Pro shipments that include this trackpad.
Additionally, a bug identified in the custom display during its production ramp-up requires new firmware. Framework is working with its display supplier, CSOT, to develop and implement this fix, which is expected to be ready around the same time as the updated trackpad modules. Customers who preordered the Laptop 13 Pro with these components can expect their shipments to arrive in July, with some potentially extending into early August or even September for later batches. Orders not including the haptic trackpad or custom display are unaffected and continue to ship as originally scheduled.
Sources
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