Spotify Faces Service Outage, Announces Username Login Retirement
Spotify experienced a widespread service disruption affecting user access, which the company has since resolved. Separately, Spotify will phase out username-based logins for email authentication starting September 1, 2026, a move impacting account access for millions globally.
Key points
- Spotify confirmed and has since resolved a significant service outage that prevented many users from accessing the platform.
- Complaints about the outage began spiking around 10 a.m. ET on the day of the reported disruption.
- The company will end support for username-based logins on September 1, 2026.
- Users will solely rely on email addresses or social account logins to access their Spotify accounts after the deadline.
Music streaming giant Spotify recently experienced a widespread service outage, impacting numerous users globally. The company acknowledged the issue and confirmed it was working to resolve the problems, which caused users to report errors preventing them from accessing the service. Reports indicated complaints surged around 10 a.m. ET, with the company later confirming the issues had been fixed.
In parallel, Spotify has informed its subscribers that it will be retiring username-based sign-in functionality later this year. Effective September 1, 2026, users will no longer be able to log into their accounts using their username and password. The streaming service will transition to relying exclusively on email address and password combinations or social media account logins for authentication.
Sources
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