Unauthorized AI use widespread among office workers, research finds
Two-thirds of office professionals have used artificial intelligence tools for work despite thinking they were not permitted, with larger organizations reporting higher levels of unauthorized AI usage. The practice is often concealed from employers, with 30% of users avoiding disclosure due to company policies or coworker reactions.
Key points
- Two-thirds (66%) of office professionals have used AI tools for work despite thinking they were not permitted, according to research from PagerDuty.
- Unauthorized AI use is more common at larger organizations, with 72% of employees admitting to using AI despite believing it was prohibited.
- Secrecy often accompanies workplace AI adoption, with 30% of AI users avoiding disclosure to managers or supervisors.
- The practice is widespread across different workplace environments, with 60% of employees at smaller companies admitting to using AI despite believing it was prohibited.
- Reasons for avoiding disclosure include restrictive company policies and concern about coworker reactions.
A recent study by PagerDuty has shed light on the widespread use of artificial intelligence tools in the workplace, despite company restrictions. The research found that two-thirds of office professionals have used AI tools for work, despite thinking they were not permitted. This trend is particularly prevalent in larger organizations, where 72% of employees admitted to using AI despite believing it was prohibited.
The practice of concealing AI use from employers is also common, with 30% of AI users avoiding disclosure to managers or supervisors. This secrecy is often driven by restrictive company policies or concern about coworker reactions. The study suggests that unauthorized AI use is no longer isolated and is becoming a routine part of office work.
The findings have significant implications for employers and regulators, who must balance the benefits of AI adoption with the need to ensure compliance with company policies and regulations. As AI continues to play a larger role in the workplace, it is essential to address these concerns and develop strategies for promoting transparency and accountability.
Sources
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